Refund policy
**No Return Policy**
Thank you for shopping at Wisecrack Gifts. We strive to provide you with high-quality products and exceptional customer service. As part of our commitment to transparency and clarity, please review our no-return policy below:
1. **All Sales Final**: Except for cases of manufacturing defects or errors on our part, all sales are final. We do not accept returns, refunds, or exchanges for any other reason, including but not limited to:
- Change of mind
- Incorrect size or color ordered
- Unmet expectations regarding product appearance or performance
2. **Exceptions**: We will gladly accept returns and provide a refund or replacement if the item received is defective, damaged, or if an incorrect item was shipped. Please contact our customer service team within 14 days of receiving your order to report any issues and initiate the return process.
3. **Conditions for Returns**: To be eligible for a return or exchange due to defects or errors on our part, the item must be unused, in the same condition as received, and returned in its original packaging with tags attached. We reserve the right to deny a return if the item does not meet these conditions.
4. **Return Process**: If you believe you are eligible for a return or exchange based on the criteria outlined above, please contact our customer service team at wisecrackgifts@gmail.com to initiate the process. Our team will provide you with further instructions on returning the item and facilitate the resolution as swiftly as possible.
5. **Refunds**: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
6. **Shipping Costs**: Shipping costs for returning items are the responsibility of the customer, except in cases where the return is due to a manufacturing defect or an error on our part.
7. **Final Decision**: Wisecrack gifts reserves the right to make the final decision on all returns and exchanges. We may refuse a return or exchange if it does not comply with our policy or if we determine that the request is fraudulent or abusive.
By completing a purchase on our website, you acknowledge and agree to abide by our no-return policy.
If you have any questions or concerns about our policy, please don't hesitate to contact us. We're here to help!
Thank you for shopping at Wisecrack Gifts. We strive to provide you with high-quality products and exceptional customer service. As part of our commitment to transparency and clarity, please review our no-return policy below:
1. **All Sales Final**: Except for cases of manufacturing defects or errors on our part, all sales are final. We do not accept returns, refunds, or exchanges for any other reason, including but not limited to:
- Change of mind
- Incorrect size or color ordered
- Unmet expectations regarding product appearance or performance
2. **Exceptions**: We will gladly accept returns and provide a refund or replacement if the item received is defective, damaged, or if an incorrect item was shipped. Please contact our customer service team within 14 days of receiving your order to report any issues and initiate the return process.
3. **Conditions for Returns**: To be eligible for a return or exchange due to defects or errors on our part, the item must be unused, in the same condition as received, and returned in its original packaging with tags attached. We reserve the right to deny a return if the item does not meet these conditions.
4. **Return Process**: If you believe you are eligible for a return or exchange based on the criteria outlined above, please contact our customer service team at wisecrackgifts@gmail.com to initiate the process. Our team will provide you with further instructions on returning the item and facilitate the resolution as swiftly as possible.
5. **Refunds**: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
6. **Shipping Costs**: Shipping costs for returning items are the responsibility of the customer, except in cases where the return is due to a manufacturing defect or an error on our part.
7. **Final Decision**: Wisecrack gifts reserves the right to make the final decision on all returns and exchanges. We may refuse a return or exchange if it does not comply with our policy or if we determine that the request is fraudulent or abusive.
By completing a purchase on our website, you acknowledge and agree to abide by our no-return policy.
If you have any questions or concerns about our policy, please don't hesitate to contact us. We're here to help!